General Terms and Conditions of Sale, Delivery and Payment

1. Price and Payment

1.1 Pricing
The prices displayed are net and include Swiss statutory VAT for retail sales. For resellers and wholesalers, prices are shown excluding VAT.

1.2 Payment Terms
All shipments are made against advance payment, via Postfinance direct, TWINT or on account (after credit check). Discounts are not provided for, and advance payment does not entitle you to any discount.

1.3 Delivery and Insurance
For orders over CHF 500.00 and up to CHF 1500.00, we recommend the “Signature” option for delivery. For orders over CHF 1500.00, we recommend the “Insurance” option which covers up to CHF 5000.00. Fragile items should always be shipped with the “Fragile” option and are also insured up to CHF 5000.00.

1.4 Shipping costs
In the event of non-collection of the delivery, a postage and processing fee of CHF 20.00 will be charged. The exact shipping costs are specified in the order.

1.5 Ownership of the Goods
The goods remain the property of GreenKingdom Sàrl until full payment has been made.

2. Ordering and Delivery

2.1 Offer and Order
Our offers and order confirmations are non-binding with regard to price, product availability and delivery times. We only sell our products to people over the age of 18 and only in countries where these products are legal. The responsibility for the legality of the products ordered lies with the buyer.

2.2 Delivery Times
The maximum delivery time is usually 5 working days. Orders are shipped by A Priority Courier. Pallet shipments are shipped by Planzer Transporte, and orders must include a mobile phone number for booking. Letters are sent by A-Mail, but we accept no responsibility for untracked mailings.

2.3 Partial and Express Deliveries
Partial deliveries are permitted and must be agreed in advance. Express, “Fragile” or “Signature” deliveries are charged extra. Deliveries at a specific time or with telephone notification may incur additional charges.

2.4 Liability
If the goods are lost during shipping, we cannot be held responsible but we will help you solve the problem. Glass items should always be ordered with the “Fragile” option. We accept no responsibility for damage to glass items not ordered with this option.

3. Invoice Payment Method

3.1 Solvency check
GreenKingdom Sàrl reserves the right to request information on the customer’s creditworthiness to protect their interests. The necessary data (first name, last name and address) may be forwarded to an external credit reporting agency for evaluation. The information obtained influences the decision to establish or continue a contractual relationship.

3.2 Data protection
The credit check is carried out in compliance with data protection laws. Only the external agency will be able to provide you with information about the data used to assess your creditworthiness.